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It is important to be safe when surfing the Internet. The following page contains information on how to help you do that.

 
Browser Security

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Security in your browser is an important feature. It is a good idea to have a browser installed that supports SSL (Secure Sockets Layer) because this is the type of security that most e-commerce sites use. To find out if your browser supports SSL, you will have to find out whether your version uses 40 bit or 128 bit encryption. You will need a browser that uses 128 bit encryption. To find out:

Internet Explorer
Go to Help
Go to About Internet Explorer

It will say Cipher strength and list a number (either 40 or 128-bit). If you need to download an updated version go to www.microsoft.com/ie.



Netscape

Go to Help
Go to About Netscape

If it says that this version supports International Security, then you have 128 bit. If not you will need to get a newer version from www.netscape.com/computing/download.

If you are viewing a page over a secure connection, your browser will warn you It will also warn you if you are leaving the secure connection. You will see a small padlock icon in the corner of your screen if you are viewing pages over a secure connection.

Cookies

Cookies are small packets of information, usually personal, that are transferred between the web browser and the web server. Cookies are first sent from the web server to the browser, where the browser loads and stores the information into a text file. Then the file is sent back to the web server from the browser, the next time the site is visited. Cookies usually can only be read by the server that sent them. Cookies usually are harmless and aid in making navigation easier, however, they can be used for other purposes.

There are ways of monitoring or restricting cookies on your machine through your browser. You can configure your browser to do the following:
 

To not store any personal information
To reject all cookies
To Prompt before it allows a cookie
To check site certificates for validation or revokation
To prompt if a third party has requested for information
To prompt when navigating between secure and non-secure sites

 
File Sharing

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File and Print Sharing

As a customer with Cable, you will receive a non-static IP address and have a constant connection to the Internet. This may pose a security risk if you want to use the file sharing function in Windows. Disabling file and print sharing is one way of protect yourself on the Internet and is very easy to do.

To turn off the file sharing function:

    Right click on your network neighborhood icon
    Left click on Properties
    Click the configuration tab
    Click on file and print sharing
    Click on Properties
    Make sure the box that reads "I want to be able to give others access to my files" is not checked. Click on OK to apply the changes and then Click OK again.

If you have a need to share files, you may either password protect your shares, or you can disable file and print sharing for TCP/IP and use another protocol, such as NetBEUI, to share files within your network.

File Sharing Programs

One of the biggest things to hit the Internet are files sharing programs. These programs are most commonly used to share music files between users. However, they are designed to share all file types. How do these programs work? When the software for the particular program is downloaded and installed onto the machine, it gives the user a user name and password. What then happens is when the program is activated, the user connects to a very large network. When the user searches for a file, they are actually searching on all the other users machines that are connected to that same network. The file transfers occur between the user and other users connected to the service, not between the user and the service only.

 
Viruses

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One of the biggest fears of having computers connected to the Internet are viruses. Viruses are programs designed to destruct computers.

Once the virus is made it will be distributed through shareware, pirated software, e-mail, or other various ways of transporting data. Once the virus infects someone's computer it will either start infecting other data, destroying data, over writing data, or corrupting software. The reason that it is called a virus is because it spreads.

Once you have become infected, either by downloading something off of the Internet or sharing software, any disks or media that you placed into the computer will then be infected. When that disk is put into another computer their computer is then infected, if that person puts files on the Internet and hundreds of people download that file they are all infected and then the process continues infecting thousands if not millions of people. Computer viruses are also spread by e-mail, so be careful when you are downloading e-mail attachments from your computer. Be sure they are from a reliable source, and that the person who sent it to you did so themselves.

Antivirus software

The most commonly used method of protecting against and detecting viruses is to purchase a third party application designed to scan for all types of viruses. If you purchase one of these programs, it is a good idea to keep them updated so they always have the latest information against new viruses.

Some of the most popular virus detection software include:

 
Safe Surfing

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The Internet is a wonderful educational tool and can be great for children, but it can also be a dangerous place when children are not supervised and monitored. Here are some tips that can help you keep your children safe while they are using the Internet.

Protect your Children

The computer your children use at home is best placed in the family room or living room where you can supervise what they are doing. The worst place for the computer is in your child's bedroom where you can't monitor their activities. If the computer can't be place in a common area, then it is very important to check on your children while they are online and exploring the Internet.

Make sure you know and control the software your children install on the computer. Also familiarize yourselves with the software or services that they use while online.

Set up guidelines and rules for your children. Come up with rules for your children to follow while on the Internet, and place them in a common area near the PC and set up certain times and durations during the day when your child is allowed to use the Internet.

If your children are using your account, they are "you" on the Internet. When they get in trouble, it looks like "you" are doing it. Tell them that it is your account and they are guests when they use it.

If your children use "chat rooms", you should monitor that use closely. This is the place that your children are most at risk from predators.

Never give out your passwords to anyone. Children should give their password only to their parents.

You should never provide anyone online with any personal information about you or your family that would give them the ability to contact you offline, such as names, telephone numbers, addresses, school names or extra-curricular activities. Never send someone your picture without first being sure that you know exactly who you are sending it to.

Know who (the real name, address, and phone number) your children's "Internet friends" are, not just their "nickname".

You should never agree to get meet someone that you have been chatting with online without first confirming that the information they have give you about themselves is valid. If you are a child never meet someone without checking with your parents first. If a meeting is going to occur ensure that it is in a safe and public place.

You should never open URL's, emails, or other files from people that you do not know or do not trust.

If you encounter a situation or message that makes you feel uncomfortable, do not respond to the message, or get involved in the situation. Children should inform their parents right away, so that they can inform the online service provider. Take note of their screen names and inform the online service provider.

Monitoring you children offline

It not only is important to monitor you child's surfing while online, but there are ways you can monitor you child offline as well

Check your Phone bill:

Some pay sites or adult sites require you to dial in to their service, using a number other then with a Dial-up Internet provider. With Cable you do not need to dial in to our service. However, if you do have your dial up modem connected to the telephone jack, you are at risk.

 

Check you Credit Card bill:

 

Some pay sites or adult sites require you to use your credit card number to access their service. Ensure that your children do not have access to you credit cards, and monitor your bills to ensure that you won't receive any unwanted charges.


If your child does not want you to see what he/she is doing on the Internet, you may have a problem. Check your browser's cache and history file to see where your children have been. If either is cleared, your children may be trying to hide something from you. It should be full unless you cleared it yourself.

Check your Cache:
 

Open Internet Explorer
Click on Tools
Click on Internet Options
Under the Temporary Internet Files Section, click Settings
Click on View Files

Check your History:

Internet Explorer:
 

Open Internet Explorer
On the Standard Buttons Toolbar, click on the History Icon



Netscape 4.7:
 

Open Netscape
Click on Communicator
Click on Tools
Click on History

Third Party Software

To help protect your children from viewing inappropriate websites etc, you can purchase third party software to screen web pages. Some popular child safety products include:

Spam Email

Spam mail is unsolicited email. Avoiding spam mail is extremely difficult. Spammers can get your email address through numerous methods, such as purchasing anything online, subscribing to mailing lists, surfing the web, posting on newsgroups or message boards, or getting your email address off of someone else's email.
The following are tips to help reduce the amount of spam email that you receive:
Do not use the "Remove Yourself" or "Unsubscribe" feature on a spam email. Most spammers will not remove your email address from their list. By emailing them back, you are confirming that the email address they spammed is active and they will continue to send emails to that address.
Another feature to avoid, is registering with Do Not Send lists. These lists tend to work along side with spammers, also confirming the validation of your email address.
Do not reply to spam. Usually the reply addresses are invalid or even belong to someone else.
Never email spammers. This also confirms to them that your email address is valid.
Try creating a separate email account as a way to help manage spam mail. Only use this account when signing up for mailing lists, purchasing online, browsing, etc. Restrict your personal email account from any use other then just personal use.
Change your reply to address when dealing with email that is other then personal email.
Some people try and email large emails in large quantities to the spammer. This is highly discouraged. Usually the email address they are sending to is invalid. As a result they will receive numerous delivery-failure notices sent to their own email account, thus disrupting their own service. This also disrupts the service of the spammers ISP as well. Instead, it is a good idea to contact the ISP of the spammer. Spammers are usually violating their ISP's Acceptable Usage Policy. Most ISP will deal with the spammers accordingly. It is also a good idea to contact your ISP, to see what their methods of filtering spam are. It is important to understand that filtering spam is difficult, as it could disrupt people trying to contact you for legitimate reasons.

Password Protection
It is always important to develop secure passwords and keep your password's safe on the Internet.

When creating passwords:
 

Use a minimum of 6 characters, using both letters and numbers combined, with random upper and lower case.
Do not to use names or numbers that are significant to you, that could be easily guessed, such as names or birth dates.


Once you have your password created:
 

Never give your password out to anyone.
Do not write your password down or leave it anywhere near your computer or where it could be found.
Change your password on a regular basis.
If you suspect that someone possibly has your password you should contact your Service Provider and have it changed.

 
Firewalls

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An Internet firewall is a system or group of systems that enforces a security policy between an organization's network and the Internet. The firewall determines what services may be accessed from the outside, which outsiders are permitted access to inside services, and which outside services may be accessed by insiders.

For a firewall to be effective, all traffic to and from the Internet must pass through the firewall, where it can be monitored. The firewall must permit only authorized traffic to pass, and the firewall itself must be immune to penetration. Unfortunately, a firewall system cannot offer any protection once an attacker has gotten through firewall. The firewall is part of an overall security policy that creates a perimeter defense designed to protect the information resources of your organization.


Software Firewalls

There are different types of firewalls. Software Firewalls are software programs that must be installed on each individual machine that you want protected while on the Internet. They do not require any additional hardware, just the software package itself.

Some popular software firewalls are:

 

ZoneAlarm
Norton Internet Security
McAfee
Tiny Firewall


Residential Gateways

A residential gateway is a router with a built in switch and uses NAT to protect the LAN/allow the LAN to communicate with the internet.

Some popular brands of Residential Gateways are:

 

Dlink
Linksys
US Robotics
3Com


Hardware Firewalls

A hardware "real" firewall does not contain a switch and uses many security technologies to provide a very strong level of protection.

Some popular Hardware firewalls are:

 

Gnatbox Pro
Cisco
Stone Gate

Additional Security Information

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To view additional security information prepared by Industry Canada, click here.